ACT MobileMerchant Support
Hours of Operation:
Our Customer Care department is open 24x7.
By Phone:
1.888.686.8228
1.801.407.1610 (fax)
By Email:
By Web:
click here
Corporate Headquarters:
ACT Merchant Services
1311 West 50 South
Suite 101
Lehi, UT 84043
Merchant Account Operating Guide
Your ACT MobileMerchant service includes a Merchant Account. Please become familiar with what a Merchant account contains by downloading the Operating Guide from below. Should you have any questions or need additional support please call 1.888.409.0030 or email us at .
myROAM Account Access
For signing up for ACT MobileMerchant, you'll get access to myROAM. Use myROAM to view helpful training videos and support docs or to process credit transactions on your PC or Mac.
For new merchants, you can login to myROAM to check on the status of your merchant application. Please use the username and password that you specified when you signed up for a MobileMerchant account.
Support FAQ's
How do I process transactions on my PC or Mac?
To process transactions on your PC or Mac, login to your myROAM account here. Once logged in, you will see the ROAMplay logo with the words underneath that reads 'launch apps'. Click on this button.